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Summary
Certified Islamic Banker - Area Operations and Compliance Officer, equipped with extensive experience in operations and compliance. Employs excellent leadership skills and multi-tasking strengths. Demonstrated ability to improve team work, training of staff and motivating them to achieve organizational goals.
Experience
Area Operations and Compliance Officer
Conducting independent reviews of Area branches on alternate monthly basis in coordination with ROM/Compliance department.
Motivate and coach employees to meet requirements of policy, SBP regulations, and to implement better controls.
Recruit and hire good quality staff i.e. customer services managers and customer services officers.
Ensure efficient control over transactions including but not limited to cash, clearing, remittances, utility bills, internal transfer & other services such as ATM up time, ATM transactions, bio transactions & service quality standards.
Facilitate Internal, External and SBP Auditors during their Inspection. Furthermore, ensure all exceptions are rectified within the stipulated time period.
Help out area manager in area activities as needed and maintain comprehensive current knowledge of operations.
Personal Banking Officer
Redesignated as new slot of Personal Banker was introduced at that time. Basic JDs were account opening, deeping of existing deposit and ETB portfolio management.
Trainee Customer Service Officerbankislami
Joined by passing exam and interview. Posted at cash counter, performed over cash operations activities of Customer Service Officer
